This is a one-size-fits-all product which means that the masks will fit differently on different people. If you find that your mask fits pretty snug on your face, that's a good thing as it will protect you and others as much as possible. They're comfortable, but if it feels a little too tight in the beginning, give it a good stretch. The elastic will stretch a little the more you wear it. If you're finding it a bit too big, tie the ear elastic in a small knot or grab a needle & thread and put a stitch in it. Either way, if it bothers your ears after a lot of wear, you can always purchase an "ear saver". You can find tons on Etsy here
You'll also notice the masks puff up a bit when you breathe into them. This is because we designed the mask to give you more space to breathe while you have the mask on. Because of this air pocket, it will also fits over an N95 for our healthcare workers. You'll find this allows for the mask to be wearable far longer than a mask that sticks to your face.
*Please note that due to the sole purpose of this product, face masks cannot be returned. Thank you for understanding as we want to keep our staff and our customers as safe as possible.*