This is regarding the first pre-order that ran from April 13th - April 17th:
The masks are going to ship around mid-to-late May / early June. Our goal is to ship as soon as possible, but we want to make sure we are setting expectations that we can definitely meet :) Because this item is a pre-order, that means that we take all of the orders up front, sew all of the products over a period of about ~4 weeks, and then ship them all out.
The reason there isn't an exact shipment date is due to the massive shortage in materials and the lead times in procuring the appropriate materials to make these masks. We have sourced the absolute best fabric, elastic, etc. that's out there and have been working with all sorts of different entities (like FEMA) to make sure we are able to get our materials and get them in a timely matter. Again, we just want to make sure we're not setting expectations that we cannot fulfill.
Thank you in advance for understanding what a massive undertaking it is to develop and bring a high-quality + effective product to market this quickly -- especially with the challenges that these current times present.
You will receive an email or text to the email address or phone number you have on file when your order ships. It will come to the same place your Order Confirmation email came to. It will have your tracking information and estimated delivery time.